Repairs & Resizing

Repairs & Resizing

Jewellery is worn, and worn things occasionally need attention. Nearly everything can be put right by a skilled bench jeweller.

Ring resizing

Most rings can be adjusted up or down. Plain bands adjust most easily. Rings set with stones all the way around — eternity and memoire styles — often cannot be resized without remaking them, because there is no plain metal to cut and rejoin.

Other repairs

  • Claw and setting repair — re-tipping worn claws before a stone is lost
  • Stone re-setting — refitting a stone that has come loose
  • Clasp replacement — the most common failure on chains and bracelets
  • Shank repair — rebuilding a ring band worn thin from years of wear
  • Pearl restringing — recommended every one to two years for frequently worn strands
  • Chain soldering — repairing broken links

Before you send anything

Please contact us first rather than posting a piece unannounced. We will confirm what is possible, what it will cost, and how to package and insure it for the journey. Request a repair.

A note of caution: please do not attempt home repairs, and avoid non-specialist jewellers for stone-set pieces. Heat applied near a set gemstone can crack it — emeralds especially — and a poorly executed repair often costs more to correct than the original fault.