Care & Service (the hub)
Care & Service
Your piece is made to last a lifetime — and we are here for all of it. Whatever you need, it starts here.
Lifetime Care
Complimentary cleaning, inspection and re-plating — for as long as you own your piece.
Repairs & Resizing
Ring sizing, clasps, settings, stone re-setting and pearl restringing.
Ring Size Guide
How to measure at home — and what we do if the size is wrong.
Care by Material
Gold, diamond, lab grown, gemstone and pearl — each cared for differently.
Warranty & Certificates
What is covered, our hallmarks, and your diamond grading report.
Personal Advice
Book a video consultation with one of our diamond specialists.
Frequently Asked
The questions we are asked most — see all answers.